Privacy Policy
Last Updated: 10/15/2025
At BiPivot, we are committed to protecting your privacy and ensuring that your personal information and data are handled responsibly. This Privacy Policy explains what information we collect, how we use it, and the steps we take to safeguard it.
1. Information We Collect
When you interact with our website or services, we may collect:
- Personal Information: Name, email address, phone number, and professional details.
- Payment & Billing Information: If you make a purchase, billing details may be collected and processed securely through trusted third-party payment processors.
- Technical Information: IP address, browser type, device details, and interaction data for analytics and performance improvements.
- Documents for AI Tools: Files or documents you upload for processing. These documents are processed securely and deleted immediately after processing. We do not permanently store your documents.
2. How We Use Your Data
Your information is used for:
- Delivering and personalizing our consulting, training, and AI tool services.
- Processing payments and managing accounts.
- Sending service-related updates, notifications, and support communication.
- Improving our website, products, and customer experience.
3. Data Sharing
We respect your privacy and will never sell your data. We may only share your information with:
- Trusted service providers (e.g., payment processors, cloud service providers) to help us deliver our services.
- Legal authorities, if required by law or to protect our rights and comply with regulations.
4. Data Protection
We implement strict security measures to protect your data, including:
- Encryption of sensitive data.
- Secure access controls.
- Regular security audits.
- Automatic deletion of uploaded documents after processing.
5. Cookies and Tracking
We may use cookies or similar technologies to:
- Improve functionality of our website.
- Analyze usage and performance.
- Enhance your browsing experience.
You can disable cookies through your browser settings, though some features may be affected.
6. Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal data.
- Withdraw consent for communications at any time.
To exercise your rights, please contact us at hello@bipivot.com
7. Governing Law
This Privacy Policy is governed by the laws of India.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
BiPivot
Email: hello@bipivot.com